Frequently Asked Questions
Everything you need to know about bringing OKA into your home.
What is the standard delivery timeframe for OKA furniture?
Most of our furniture items are delivered within 7-10 business days. For larger pieces requiring our White Glove Delivery service, please allow up to 14 business days for scheduling and assembly.
Do you offer international shipping?
Yes, we ship a wide selection of our home accessories and smaller furniture items globally. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy for home decor?
We want you to love your purchase. If you are not completely satisfied, you can return most items in their original condition within 30 days of receipt for a full refund or exchange.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your OKA account.
Are your materials sustainably sourced?
At OKA, we are committed to quality craftsmanship. We work closely with global artisans and suppliers to ensure our woods, textiles, and materials meet high standards for durability and ethical production.
Can I request fabric samples before purchasing upholstery?
Absolutely. We offer a complimentary swatch service for our made-to-order sofas and armchairs to help you choose the perfect texture and color for your space.